RevPAR is an essential metric for hoteliers and innkeepers as it is used to measure a property’s financial performance.
A higher RevPAR means a hospitality property is generating more revenue per available room and I’m going to explain how it works.
Welcome to another edition of Hospitality Property School.
I am your instructor, Gerry MacPherson.
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Introduction
Revenue per Available Room, commonly referred to as RevPAR, is a vital metric used in the hospitality industry to measure the financial performance of a hotel.
This metric is used by hoteliers and innkeepers to evaluate their hotel’s performance and to compare it to other properties in the market. In this article, I will explain what RevPAR is, how it is calculated, and why it is an essential metric for hoteliers and innkeepers.
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What is RevPAR?
RevPAR is a key metric used in the hospitality industry to evaluate hotel, resort, bed and breakfast revenue generation and room occupancy performance. It measures a property’s average daily room rate (ADR) multiplied by its occupancy rate. The metric shows the total revenue generated per available room, and it is used to assess a property’s efficiency in managing its rooms and pricing strategies.
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RevPAR is a crucial indicator of a hospitality property’s financial health because it takes into account both the hotel’s occupancy rate and its room rates. A high RevPAR indicates that a property is maximizing its room revenue while keeping its occupancy rates at an optimal level.
Your guest room is a perishable product.
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For this reason, pricing and customer happiness remain extremely important variables.
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For you to consistently succeed, you need to understand revenue management and why it is important.
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In this edition, I will explain why daily audit reports are necessary for the success of any hospitality property and which reports are the most important.
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Why did you want to become a hospitality property owner?
- The idea of becoming a hospitality property owner and greeting guests sounded appealing.
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- You were tired of the rat race and wanted to take control of your own destiny.
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- Or like most owners, you wanted to make money or even better, to make more money in less time
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One of the main factors you need to be successful and make more money in less time is for you to understand revenue management and why it is important.
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It is what propels hotels, resorts, inns and bed and breakfasts to success.
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It does not matter the size of your property, a guest room is a perishable product since the number of guest rooms you have is defined. For this reason, pricing and customer happiness remain very important variables, which are subject to Hospitality Property Revenue Management.
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Efficiently managing rates and availability while watching all the different key performance markers takes training and talent. Branded hospitality property chains have departments that only focus on these reports which results in a well-organized revenue management strategy. This is not the same for smaller properties because time and resources are limited, and might take a short-term approach to revenue management.
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Knowing how to understand the reports is an invaluable resource because it can help hospitality property owners make choices that will result in positive outcomes.
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Key Performance Indicators (KPIs)
You need to know and understand the following numbers to manage the revenue of your hospitality property.
- Occupancy Rate
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- Average Daily Rate (ADR)
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- Revenue Per Available Room (RevPAR)
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- Total Revenue/Rooms Sold
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Occupancy Rate
This is one of the easiest metrics you can check.
It is the percentage of occupied rooms compared to total rooms over a certain period of time.
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Occupancy = Rooms Occupied / Rooms Available
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Knowing these numbers will help you create the foundation of your revenue management strategy.
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Revenue Per Available Room (RevPAR)
RevPar is an operation metric which is analyzed by multiplying a hospitality property’s average daily room rate by its occupancy rate.
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You can also analyze RevPar by dividing a hospitality property’s revenue by the number of rooms (or beds) it has over a desired period of time.
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RevPar = Total Room Revenue / Rooms Available
RevPar only uses room revenue and does not include other revenue streams such as upgrades, spas, restaurant revenue, etc. You can use this analysis to compare performance to other properties, but it could fluctuate greatly by property type.
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Average Daily Rate (ADR):
ADR calculates the average price paid per room and helps you determine how much money was brought in per room. You calculate ADR by taking the Room Revenue and dividing it by the number of paid rooms occupied.
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ADR = Room Revenue / Paid Rooms Occupied
ADR only considers the rooms that were sold – does not include vacant rooms.
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Other Important Metrics:
There are other important metrics you need to consider when you create reports.
They include:
- total rooms sold
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- total revenue
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- revenue divided by category (i.e. rooms. restaurant, spa, etc.)
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It all starts with the approach to revenue management
- You Have to Take a Long-Term Approach
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- Use Market Information
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- Analyses
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One of the major differences between large-branded hospitality properties and smaller independent properties is forecasting.
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Quite often, an independent property owner will look at the current month’s revenue & forecast and might decisions that will affect the entire year. A larger or branded hospitality property will take a look at how the current day and month play into the season, quarter, and year.
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Even though smaller independent hospitality properties do not have the same resources as larger properties, there are a few things you can do.
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Take a Long-Term Approach
When you only look at your revenue strategy on a monthly, your property could be leaving money on the table. Larger properties generally look at revenue and rates by quarters and seasons, rather than by months. When you take a more long-term approach to rates and revenue, you can more correctly react to current market conditions.
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For example, if you’re in the high season and bookings are soft, you have an idea of what you need to make up in the following months. Or, if your next month’s bookings are higher than expected, you can raise rates to make up for this month’s lost revenues.
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If you handle your rates and revenue monthly, you are more likely to make thoughtless reactions. This means you might make needless changes that could end up costing you more than your current situation.
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For example, if your current bookings are too soft, your first reaction might be to reduce rates to increase demand. But, if you take the whole season into consideration, you might realize that your last month’s performance was pretty good and you need not worry about fewer bookings at regular prices. More guests in your property don’t always mean more revenue generated.
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This is why your ADR is so important.
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You can lower your rates and generate more demand, but you have to make sure your revenues and profit are still higher.
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The thing to remember here is that you should be looking at your rate and revenue targets by quarter or season instead of monthly. Every property is different, so there is no definitive forecast structure that makes sense for every property.
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How is RevPAR calculated?
To calculate RevPAR, we need to know a hotel’s ADR and occupancy rate. The formula to calculate RevPAR is:
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RevPAR = ADR x Occupancy Rate
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Where ADR is the average daily room rate, and Occupancy Rate is the percentage of available rooms that are occupied.
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For example, if a hotel has 100 rooms and charges an average daily rate of $150, and 70% of those rooms are occupied, the RevPAR would be:
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RevPAR = $150 x 70% = $105
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This means that the hotel generated an average of $105 per available room.
Use Market Information
Large branded hospitality properties have the benefit of knowledge. They have the resources to purchase market reports that include information about rates, availability, and projected demand.
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If you don’t have the resources to buy your own market research reports because they are expensive, you can also check your local tourism websites and offices for up-to-date information. Tourism offices often publicly release information on demand forecasts, upcoming events, and other information that could be useful while planning out a demand that influences rates.
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You want to make yourself aware of market trends as well as local travel trends to have the most success. Knowledge is power and you want to prepare yourself as much as possible.
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Write Analyses
Large branded hospitality properties write analyses every month that report on how rates and revenue are performed.
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This could be very time-consuming for any hospitality property owner, so you might want to consider just analyzing those months where you don’t meet your goals. This is important because it means that you did not correctly read the market.
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Detailed reports containing how and why you missed your goals will help you prevent those mistakes in the future.
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Analyses are particularly helpful for the same season next year when market trends tend to copy each other. Without analyses, you might not remember exactly what happened a full year earlier.
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Once you are comfortable putting together the analyses, you could start doing the same for the good months. If you make a decision and read the market correctly, you will likely want to remember what you did to replicate it in the future.
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By learning and understanding the Key Performance Indicators and following the three steps to revenue management
- Take a Long-Term Approach
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- Use Market Information
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- Analyses
You will be able to operate your hospitality property like the large branded properties and stay ahead of your competition.
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If you are a member of the Hospitality Property School Group, as a bonus, I’m going to share the list of reports you should run every night.
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In Conclusion
RevPAR is a crucial metric for the hospitality industry as it measures a hospitality property’s financial performance. It is calculated by multiplying a property’s average daily room rate by its occupancy rate. A higher RevPAR indicates that a property is generating more revenue per available room, which is a sign of efficient revenue management. Hospitality property owners can use RevPAR to benchmark their performance against competitors and make better investment decisions.
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Do you currently have a revenue management strategy?
Let me know in the comments.
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We cover more on independent hotels, resorts, inns, bed & breakfasts, vacation rentals in
“The Guide to Owning & Operating a Hospitality Property – Successfully” course.
You find more information at KeystoneHPD.com/course
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You will have access to this episode for as long as you would like, but if you would like to see all the bonuses you would have access to as a member of the Hospitality Property School Group, have a look at the short video in this episode post-show notes.
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In our next episode, I will be talking about 6 Strategies for Contending with Hotel Staff Shortages.
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That’s it for today’s episode,
Until next time, have a fun day.
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If you haven’t done so yet, make sure to sign up for the INNsider Tips, say hi on social and join one of our groups. And make sure you get your free copy of the “How to Improve Your Hospitality Properties Success” e-book.
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You can find all the links in the show notes.
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⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://keystonehpd.com/revpar-optimization-how-to-maximize-revenue-per-available-room-332
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“The Guide to Owning & Operating a Hospitality Property – Successfully” course.
https://KeystoneHPD.com/Course
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Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
KeystoneHPD.com/How-to-Improve-Your-Hospitality-Properties-Success
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