May 2021
How to Empathize with Your Guests | INNsider Tips Ep. #052
Welcome to INNsider Tips. In today’s INNsider Tip, I will talk about How to Empathize with Your Guests. . . But before I start I would like to announce that we at Keystone HPD have [...]
Promoting Your Video on YouTube-Is It Worth It? | Ep. #241
. . Statistics show you have an advantage when using YouTube to promote your hotel, resort, inn, or bed and breakfasts. I am going to explain how you can benefit. Welcome to another edition of [...]
April 2021
Is Your Customer Service is Working | INNsider Tips #51
Welcome to INNsider Tips. In today’s INNsider Tip, I will talk about If Your Customer Service is Working. . . But before I start I would like to announce that we at Keystone HPD have [...]
Steal These Ideas to Create a Blog | Ep. #240
. . If you own or manage a hotel, resort, inn or bed and breakfast etc. you need to create a blog that builds trust, increases your bookings, customer base & profit. I’m going to [...]
How to Enhance Your Customer Service | INNsider Tips #50
Welcome to INNsider Tips. In today’s INNsider Tip, I will talk about How to Enhance Your Customer Service. . . But before I start I would like to announce that we at Keystone HPD have [...]
Website Design: 22 Tips to Keep Your Visitors Happy | Ep. #239
. . It’s important for customers to like your website design because the longer they stay, the higher the chance they will book. Here’s what you need to do. Welcome to another edition of Hospitality [...]