February 2021
7 Secret Strategies That Hotels Can Use to Benefit from Online Travel Agencies | Ep #230
. . It has become imperative for hotels to stay on top of innovation if they wish to boost their business’s visibility and increase their reach. That’s where OTAs can help. Let me explain how. [...]
Encouraging Your Employees to Think Outside the Box | INNsider Tips #40
Welcome to INNsider Tips. In today’s INNsider Tip, I will talk about encouraging your employees to think outside the box. . . Before I start I want to urge you to visit KeystoneHPD.com, our home [...]
Property Management System – What You Need to Know | Ep #229
. . Are you utilizing a Property Management System? If not, you’re losing money. Let me explain how you can turn this around. Welcome to another edition of Hospitality Property School. I am your instructor, [...]
Segmenting Your Training | INNsider Tips #039
Welcome to INNsider Tips. In today's INNsider Tip, I will talk about segmenting your training. . . Acquiring the knowledge to do one task at a time well, will help your employees gain confidence, and [...]
Hotel Resource Books | Ep. #228
. . Are you looking for a way to make your life as a hotelier/innkeeper easier, increase your bookings and improve your bottom line? I have hotel resource books that will help, plus resort, inn [...]
January 2021
Before Your Training Begins | INNsider Tips #038
Welcome to INNsider Tips. In today's INNsider Tip, I will talk about what you have to do before your training begins. . . Have your trainer go through the training procedure themselves before the training [...]