Welcome to The Hotelier Helpcast Blog Posts –where independent hoteliers from across the globe gather to find the secrets that will help make their property the dream destination for all their guests.

Every week, we dive deep into the burning questions, the puzzling conundrums, and the teary-eyed frustrations of running an independent hotel. Why? Because we KNOW the struggle of juggling those bookings, satisfying that one always-complaining guest, or dealing with that ever-elusive perfect review. And guess what? You’re not alone! We also value your time, so each episode will be concise, and straight to the answers without all the fluff.

From the romantic getaways of Venice to the rustic charms of a Nova Scotia hotel. Join us as we venture into every nook and cranny of the hotel world, bringing light to the shadows and putting those pesky challenges to bed! (Pun very much intended!)

With expert guests, quirky anecdotes, and solutions that’ll have you thinking ‘Why didn’t I think of that?’ The Hotelier Helpcast Blog Posts are your weekly escape into the passionate community of independent hoteliers. It’s intriguing, it’s fun, and most importantly, it’s crafted just for YOU.

So, pull up a comfy chair, or maybe even jump onto one of those lavish hotel beds (we won’t judge), and get ready to be inspired, entertained, and enlightened. Welcome to ‘The Hotelier Helpcast Blog Posts!’ Now, let’s get this suite party started!

Remember – every question answered is a key to unlocking your hotel’s potential and making you the hero in all your guest’s travel stories!

Unleash Growth: Elevate Your Hotel Operational Efficiency With Advanced Process Intelligence!-008

In the fast-paced world of hospitality, owners and managers face the constant challenge of improving hotel operational efficiency while outperforming the competition. The rapid technological advancement has made it imperative for hotels to adopt innovative, automated solutions that streamline operations, saving both time and money. Today’s episode is a guest post written by Courtney Rosenfeld. . Enter the realm of advanced process intelligence solutions, tailor-made for the hospitality industry. Keystone HPD explores the myriad ways these dynamic software tools can [...]

Unleash Growth: Elevate Your Hotel Operational Efficiency With Advanced Process Intelligence!-0082023-11-29T09:59:11+01:00

Hotel Pricing Strategies: Juggling Demand Profit-007

Alright, hotel aficionados, today, we're diving into the wild and sometimes whimsical world of hotel pricing strategies! We're going to crack the code on making sure your hotel's cash register is singing, and your guests still feel like they snagged the deal of the century. Let's break it down to hotel pricing strategies. Dynamic Duo Pricing: Make sure you grab the right Revenue Management Software. It's like having a crystal ball that tells you when to charge that extra bit [...]

Hotel Pricing Strategies: Juggling Demand Profit-0072023-11-24T12:33:15+01:00

Hotel Maintenance | From Leaks to Tech Tweaks-006

Hey, hoteliers! You know those days when you think everything’s sailing smoothly and then – bam! – an unexpected maintenance issue pops up? Well, let's dive into this unpredictable world of hotel maintenance, where the only constant is… surprise! So how can you get a handle on some of those hotel maintenance surprises? The Preventative Magic: Think of it like your annual health check-up but for your hotel. Systematic inspections, super detailed equipment logs, and hey – train your whole [...]

Hotel Maintenance | From Leaks to Tech Tweaks-0062023-11-15T12:47:13+01:00

How to Control Hotel Maintenance Costs | Smart Moves for Owners-005

Do you ever feel like your hotel's bills are conspiring against you? Like every time you turn a corner, there's a utility or maintenance costs waiting to jump out and shout, 'Surprise!'? Let's dive into the world of hotel maintenance costs. Alright, so the number one party crasher? Rising costs. It's like they're on a constant uphill hike without the scenic view. But fear not, we've got some great moves to counteract those pesky expenses: . Tips for controlling hotel [...]

How to Control Hotel Maintenance Costs | Smart Moves for Owners-0052023-11-09T13:20:15+01:00

The Dance of Hotel Regulations and Laws: It’s Beyond the Lobby-004

Hello hoteliers! Do you ever feel like you're constantly playing a game? 'Catch the Compliance'? Dodging local, regional, and federal hotel regulations and laws curveballs left and right?  Here are some ways to handle it. Let’s unpack that suitcase of hotel regulations and laws. Tips for mastering hotel regulations and laws Join the Club! Want the information on the hotel scene? Dive into the deep end with associations like the AAHOA or AH&LA. It's not just for the fancy acronyms; [...]

The Dance of Hotel Regulations and Laws: It’s Beyond the Lobby-0042023-11-01T14:07:48+01:00

Hotel Guest Expectations: More than Pillows-003

Ever feel like guests expect to find a butler, a personal chef, and maybe a unicorn in their rooms? Welcome to mastering the ever-changing hotel guest expectations. We all know the drill. Just when you think you've got the hang of what guests want, boom! They're onto the next big thing, and you're left scratching your head. So, how do we keep up with this hospitality roller coaster? Here are some ideas. . Hotel Guest Expectations Tech It Up With [...]

Hotel Guest Expectations: More than Pillows-0032023-11-01T13:58:32+01:00

Bad Hotel Reviews: From Sour Reviews to Sweet Resolutions-002

Hey, hoteliers! Ever woken up, checked your hotel's reviews, and felt like you've bitten into a sour lemon? Let’s squeeze out the good stuff and turn those zesty reviews into sweet lemonade! 🍋 Hotel Reviews So, we've all been there. That awful moment when the dreaded one-star review rolls in, and you can't help but wonder if the reviewer accidentally thought '5' was the worst rating. We all know that these pesky reviews can be that annoying stain on an [...]

Bad Hotel Reviews: From Sour Reviews to Sweet Resolutions-0022023-11-01T13:18:36+01:00

How to Increase Your Hotel Bookings!: Vacancy to Victory-001

Welcome, hoteliers and restless dreamers, to the maiden voyage of the 'Hotelier Helpcast Podcast!' I'm Gerry MacPherson, your host in this wild world of hospitality properties. If the thought of empty rooms and not sure how to increase hotel bookings has you tossing and turning on those high-thread-count sheets, you're in the right place! Let's dive into turning those vacancy signs into 'Fully Booked!' . Finding ways to increase your hotel bookings, can be a huge problem for many property [...]

How to Increase Your Hotel Bookings!: Vacancy to Victory-0012023-11-01T13:56:52+01:00
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