September 2022
The Work You Do is a Reflection of Who You Are | INNsider Tips-022
Welcome to INNsider Tips. In today's INNsider Tip, I’m going to look at how the work you do and the way you do it is a reflection of who you are. . . What do [...]
What Do Hospitality Property Evaluators Look For? | Ep. #309
Most bed and breakfast, resort, and hotel owners want how their property is experienced by the typical guest. This is where hospitality property evaluators or mystery shoppers can help. So, what do hospitality property evaluators [...]
How to Change Mindset and Attitude of Employees | INNsider Tips-021
Welcome to INNsider Tips. Today’s INNsider Tip is about how to change mindset and attitude of employees. . . The past number of years have been an interesting study of hospitality property owners' way of [...]
16 Customer Service Techniques For Your Bed and Breakfast | Eps. #308
Did you know studies show your property can increase its revenue with good customer satisfaction? I’m going to share 16 customer service techniques for your bed and breakfast. Welcome to another edition of Hospitality [...]
August 2022
The Most Commonly Outsourced Duties | INNsider Tips-020
Welcome to INNsider Tips. In the last couple of INNsider Tips, I talked about Commonly Outsourced Duties. . . Today’s INNsider Tips are examples of The Most Commonly Outsourced Duties. Virtual assistants . Marketing directors [...]
12 Steps to Get Guests To Your Bed and Breakfast | Eps. #307
I have spent the last number of episodes talking about creating the perfect BnB, but how do you get guests to your bed and breakfast? I’m going to share 12 tactics to help you succeed. [...]