November 2020
Housekeeping – It’s Crucial to Your Property | Ep. #221
. . Housekeeping departments play a critical role in your property's success. I’m going to show you how to recognize the importance of your housekeepers so they will want to enhance your guest experience. Welcome [...]
Advantages to Training Your Employees | INNsider Tips #Ep. #032
Welcome to INNsider Tips. In today's INNsider Tip, I will talk about the advantages of training your employees. . . You can choose the training to give your staff, so, pick skills that will benefit [...]
Front Office Manager – 18 Ways to Become the Best | Ep. #220
. . A successful front office manager requires a perfect mixture of skillful hospitality & tight organizational skills, never settling for less than A +. I going to show you what you have to do [...]
Affording Employee Training Programs | INNsider Tips #Ep. #031
Welcome to INNsider Tips. In today's INNsider Tip, I will talk about affording employee training programs. . . Let me ask you something. . "Do you have a small property, just a couple of employees [...]
Fire an Employee – The Right & Wrong Ways | Ep. #219
. . Unproductive or poor employees can be a detriment but firing them can be very difficult. Here are tips to professionally, gracefully and safely fire an employee. Welcome to another edition of Hospitality Property [...]
What You Should Do After Your Hiring Decision Is Made | INNsider Tips #Ep. #030
Welcome to INNsider Tips. In today's INNsider Tip, I will share what you should do after you have your hiring decision made. . . If you have not done so in person, notify the successful [...]