March 2023
10 Departments in a Hotel – A Guideline for All Hospitality Property’s | Ep. #334
Whether a one-room bed & breakfast or a 500-room hotel, a hospitality property is a complex organization that requires the collaboration of various departments to provide seamless service to its guests. Each department has a [...]
Employee Responsibility | INNsider Tips-046
Welcome to INNsider Tips. In today’s INNsider Tip, I will talk about Employee Responsibility. . . If you have utilized the proper hiring process and have incorporated step-by-step and ongoing training, then it should be [...]
Interior Design Specialist Stacy Garcia Interview | Ep. #333
Our interview today at the Hospitality Property School is with Stacy Garcia, an internationally celebrated designer and owner of multiple companies established under her umbrella company, Stacy Garcia Inc. Welcome to another edition of Hospitality [...]
Why Employee Feedback is Important | INNsider Tips-045
Welcome to INNsider Tips. In today’s INNsider Tip, I will talk about Why Employee Feedback is Important. . . In an earlier INNsider Tip, I said praise was important for your employees. Just as significant [...]
RevPAR Optimization: How to Maximize Revenue Per Available Room | Ep. #332
RevPAR is an essential metric for hoteliers and innkeepers as it is used to measure a property’s financial performance. A higher RevPAR means a hospitality property is generating more revenue per available room and I’m [...]
February 2023
How to Handle Conflicts | INNsider Tips-044
Welcome to INNsider Tips. In today’s INNsider Tip, I will talk about How to Handle Conflicts. . . When you have more than two people working together 8 hours a day, day after day, week [...]