Employee Responsibility | INNsider Tips-046

Welcome to INNsider Tips.

In today’s INNsider Tip, I will talk about Employee Responsibility.

If you have utilized the proper hiring process and have incorporated step-by-step and ongoing training, then it should be obvious to your employees that you have a vested interest in them. At this point, employees should have an invested interest in your property.

So don’t stop there.

If you have major decisions that have to be made about your property and will affect your employees, let them have a say before a decision is made.

For example:

major renovations, group insurance, policy changes for the operations manual.

Make sure you educate them on all aspects of the decision, but then let them have a vote.

You might be thinking “wait a minute, this is my business” but think about it.

If your employees see that you value their opinions, they will feel like they have more of a vested interest in the business and reward you with incredible loyalty.

Be open with them on how business is going.

If bookings are great and revenue is up, tell them. If things are slow, tell them that as well.

You might be feeling that you’re giving up control when in actual fact, it has been proven many times, employees that who feel they have a vested interest will work harder for your success.

It’s all about open communication.

That is it for today’s INNsider Tip.

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