10 Questions to Ask When Choosing An Online Reservation System | Ep. #292

. . Booking a hotel, resort, inn or bed and breakfast has become a more manageable process with the introduction of the online reservation system but do you know what you need? In this episode, I’ll explain how to pick the best online reservation system for your property. Welcome to another edition of, Hospitality Property School. I am your instructor, Gerry MacPherson. . . Online reservation systems are designed to simplify the process of booking rooms and have made it [...]

10 Questions to Ask When Choosing An Online Reservation System | Ep. #2922022-05-14T13:14:00+02:00

7 Crucial Questions to Ask When Choosing a Content Management System | Ep. #291

. . How do you get found online and get more direct bookings? By using the right content management system. In this episode, I’ll tell you what to look for. Welcome to another edition of, Hospitality Property School. I am your instructor, Gerry MacPherson. . . What is a Content Management System (CMS)? A content management system (CMS) is a software package that allows the creation, organization, and editing of content for websites. . A CMS can be as simple [...]

7 Crucial Questions to Ask When Choosing a Content Management System | Ep. #2912022-05-11T13:38:13+02:00

Tactics For a Successful Pricing Strategy & Why Should You Care | Ep. #290

. . The goal of a hospitality property pricing strategy is to maximize revenue while minimizing vacancy rates. In this episode, I talk about tactics for a successful pricing strategy. Welcome to another edition of, Hospitality Property School. I am your instructor, Gerry MacPherson. . . The Basic Principles of Room Prices We live in a world where travellers have to make decisions, and the decision of what hospitality property to stay at is no exception. With so many choices [...]

Tactics For a Successful Pricing Strategy & Why Should You Care | Ep. #2902022-05-04T16:40:08+02:00

Shawn Tarter – Founder of the RealTime Reservation | Ep. #289

. Our interview this month is going to be with RealTime Reservation founder, Shawn Tarter. Welcome to another edition of Hospitality Property School. I'm your instructor, Gerry MacPherson. . . This interview is with Shawn Tarter, founder of RealTime Reservation. . RealTime Reservation' is a centralized inventory management system that automatically promotes and sells experiences, activities, amenities, etc. from pre-arrival to check-out all in real-time in hospitality properties of all sizes. . I would encourage you to check out the [...]

Shawn Tarter – Founder of the RealTime Reservation | Ep. #2892022-04-20T15:04:05+02:00

7 Ways to Improve Operations | Ep. #287

. . If you have not done so yet, it is imperative that you are finding ways to improve your hospitality property’s operational performance. Here are 7 ways to improve operations. Welcome to another edition of, Hospitality Property School. I am your instructor, Gerry MacPherson. . . There is always room for improvement in various aspects of a business, whether it is making the right decisions, optimizing work processes, providing higher quality service, or aligning departments and objectives. . The [...]

7 Ways to Improve Operations | Ep. #2872022-04-06T17:33:35+02:00

How to Use Digital Technology and Stand Out | Ep #286

. . Digitalization is continually advancing and is not stopping in the hospitality industry. With digitalization, guests’ behaviour and expectations of a hospitality property are also changed. Today, how to use digital technology and stand out from the competition. Welcome to another edition of, Hospitality Property School. I am your instructor, Gerry MacPherson. . . By ignoring new technologies, hotels, resorts, inns, bed and breakfasts etc. risk being left behind at a time when standards are increasing dramatically. . A [...]

How to Use Digital Technology and Stand Out | Ep #2862022-03-28T16:05:09+02:00

7 Ways to Attract Local Guests | Ep. #285

. . Pre-COVID-19, travel commonly meant visitors coming from far-away places. 2020 changed all that. Today, your focus should be on how to attract local guests. Welcome to another edition of Hospitality Property School. I am your instructor, Gerry MacPherson. . . COVID-19 has meant that we either don’t travel or if we do, it’s local. International travel is a thing of the past with no signs of things changing soon. . In the past many property owners and managers [...]

7 Ways to Attract Local Guests | Ep. #2852022-03-28T15:30:00+02:00

18 Qualities of a Top Hotel Manager | Ep. #284

. . A successful manager requires a perfect mixture of skilful hospitality & tight organizational skills, never settling for less than A +. I’m going to share 18 qualities of a top hotel manager. Welcome to another edition of Hospitality Property School. I am your instructor, Gerry MacPherson. . . In any hospitality property, first impressions are everything. . The way your staff greets and attends to guests can make or break the image of your property. And that goes [...]

18 Qualities of a Top Hotel Manager | Ep. #2842022-03-14T15:27:45+01:00

7 Verified Techniques to Boost Security at Your Hospitality Property | Ep. #282

‘ . As a hotel-resort-bed & breakfast etc. owner/manager, your goals are to operate at a profit and keep your guests and employees happy and safe. To achieve the last goal, it is imperative to boost security at your hospitality property. Welcome to another edition of Hospitality Property School. I am your instructor, Gerry MacPherson. ‘ . Trying to make sure your guests have an enjoyable and worry-free stay at your property comes with its own share of challenges. From [...]

7 Verified Techniques to Boost Security at Your Hospitality Property | Ep. #2822022-03-02T17:14:58+01:00

Jim Snediker – CEO of Stock Mfg – Hotel Restaurant Uniforms | Ep. #281

. . Uniforms Are an Important Aspect of Branding We will be talking uniforms with Jim Snediker of Stock Mfg. . . Our interview this month is going to be with Jim Snediker, co-founder and CEO of Stock Mfg, a company that creates custom uniform programs for some of the greatest establishments, restaurants and hotels in the world. . That was Jim Snediker, co-founder and CEO of Stock Mfg and I appreciate him taking the time to chat. . I [...]

Jim Snediker – CEO of Stock Mfg – Hotel Restaurant Uniforms | Ep. #2812022-02-22T18:26:53+01:00