Do You Know What a First Property Model Is? Let Me Explain | INNsider Tips-016

Welcome to INNsider Tips. I have mentioned in the past that you have to think of your property as a franchise and that your operations manual is your first property model. Today's tip is how to start thinking of your property model as a systems-dependent business, not a people-dependent business. . . Your system, your operations, has to work flawlessly, even without you. . Every possible detail of your business system will be first tested and scrutinized intensively in your [...]

Do You Know What a First Property Model Is? Let Me Explain | INNsider Tips-0162022-07-30T22:39:16+02:00

Your Daily Operating Procedure | INNsider Tips-014

Welcome to INNsider Tips. In today’s INNsider Tip, I am going to share the framework for your hospitality property's Daily Operating Procedure. . . An outline of what to include: Customer Service Procedures . Customer Service Viewpoint . Service Procedures . Merchandise Procedures . Meal Preparation Procedures . Transacting Sales . Gift Certificates . Inventory Management . Operational and Financial Reporting . Loss Prevention Techniques . Required Cleaning and Maintenance . Safety Procedures . Sales Procedures . Marketing . How [...]

Your Daily Operating Procedure | INNsider Tips-0142022-07-17T11:48:12+02:00

What Should Be Included In Your Operations Manual | INNsider Tips-013

Welcome to the INNsider Tips. In the last couple of INNsider Tips, I looked at your operations manual. Today’s INNsider Tip, What Should Be Included In Your Operations Manual. . . The location of your site Reason: Your location will tell you a lot about your business. . . Training It is imperative that you have this aspect of your operations manual model correct. The training must be step-by-step, and easy to understand by even the lowest possible skill level. [...]

What Should Be Included In Your Operations Manual | INNsider Tips-0132022-07-11T18:05:44+02:00

Why Operation Manuals Need Checklists | INNsider Tips-011

Welcome to the INNsider Tips. In the last episode of INNsider Tips, I started looking at operations manuals. For the next few tips, I am going to dive further into what you should consider for your operations manual and Why Operation Manuals Need Checklists. . . Why do you need an operations manual full of checklists– consistency! . With this step-by-step system in place, you will be ensured your employees will retain consistency and the chance to show real pride [...]

Why Operation Manuals Need Checklists | INNsider Tips-0112022-07-01T16:24:26+02:00

How To Design An Operations Manual | INNsider Tips-010

Welcome to the INNsider Tips. In today’s tip, I am going to be taking a closer look at how to design an operations manual. . . If you missed any of the past five tips about setting up your organizational strategy, it will be worth your while to go back and check them out before moving on. . If you’re up to speed you have assigned the right people for each job necessary to operate your property, determine the specific [...]

How To Design An Operations Manual | INNsider Tips-0102022-06-16T10:43:50+02:00

How to Create An Operations Manual | INNsider Tips-009

Welcome to the INNsider Tips. Today, I will continue talking about setting up your organizational strategy. You are going to need to create an operations manual. . . How to Create An Operations Manual Now, I understand every hospitality property, independent hotel, resort, inn or bed and breakfast could be a little different but I am going to share an operations manual model that works. . Don't plan on racing through this exercise, it's going to take time. . I [...]

How to Create An Operations Manual | INNsider Tips-0092022-05-25T15:04:13+02:00

Organizational Strategy Structure and Process | INNsider Tips-008

Welcome to the INNsider Tips. Today, I will continue talking about being self-aware and setting up your organizational strategy structure. . . A central belief of most personal development philosophies is that to have a wonderful life one must take complete responsibility for it and everything that happens in it. . As the owner of an independent hotel, resort, inn or bed & breakfasts, you and you alone have manifested any problems or uncomfortable situations that have occurred. . Passing [...]

Organizational Strategy Structure and Process | INNsider Tips-0082022-06-06T11:54:16+02:00

How To Be More Self-Aware | INNsider Tips-007

Welcome to the INNsider Tips. Successful hospitality property owners and managers tend to be self-aware. Are you self-aware? How to be more self-aware. . . To determine this, you have to know your main goals. To find these out, you need to answer these questions: What do you personally value most in life? . What kind of life do you want to lead? . What do you want your life to look like when completed? . Who do you wish [...]

How To Be More Self-Aware | INNsider Tips-0072022-05-25T17:21:13+02:00

The Different Types of Business Owners | INNsider Tips-006

Welcome to the INNsider Tips. Today, I’m going to be talking about the different types of business owners. See if you can perceive yourself in any of these. . . Are you a business opportunist? Someone who has created and owned their businesses in the past and is always looking for a new experience. . Someone who sees an opportunity in many things and knows they can turn it into an exceptional business. . Someone who loves using their imagination, [...]

The Different Types of Business Owners | INNsider Tips-0062022-05-25T14:18:07+02:00

Organizational Strategy for Hospitality Property | INNsider Tips-005

. . Welcome to the INNsider Tips. The next few tips are about setting up your organizational strategy. Before we do that there are a few other things that have to be determined. . . Why are you or wish to be a hospitality property owner? . What made you decide you wanted to run an independent hotel, resort, inn or bed & breakfast? . Do you fall into one of the following categories? You realized at an early age [...]

Organizational Strategy for Hospitality Property | INNsider Tips-0052022-05-16T16:13:10+02:00