Dealing With Emotions On The Job | INNsider Tips-047

Welcome to INNsider Tips. In today’s INNsider Tip, I will talk about Dealing With Emotions On The Job.  . . Being friends with your employees is great, letting them know they can talk to you at any time is very important, but what is also very important is that you're the boss. You are running a business, this is your livelihood; you have to be professional. . With any independent operation and different personalities, this can be really difficult. . [...]

Dealing With Emotions On The Job | INNsider Tips-0472023-02-20T17:33:29+01:00

Employee Responsibility | INNsider Tips-046

Welcome to INNsider Tips. In today’s INNsider Tip, I will talk about Employee Responsibility. . . If you have utilized the proper hiring process and have incorporated step-by-step and ongoing training, then it should be obvious to your employees that you have a vested interest in them. At this point, employees should have an invested interest in your property. . So don't stop there. . If you have major decisions that have to be made about your property and will [...]

Employee Responsibility | INNsider Tips-0462023-02-20T15:19:25+01:00

Why Employee Feedback is Important | INNsider Tips-045

Welcome to INNsider Tips. In today’s INNsider Tip, I will talk about Why Employee Feedback is Important. . . In an earlier INNsider Tip, I said praise was important for your employees. Just as significant as praise is feedback. . If you have employees working hard for you, tell them; and if you have employees who are not pulling their weight, tell them. . You don't have to hold regular meetings to share feedback, you can let employees know what [...]

Why Employee Feedback is Important | INNsider Tips-0452023-02-20T14:44:20+01:00

How to Handle Conflicts | INNsider Tips-044

Welcome to INNsider Tips. In today’s INNsider Tip, I will talk about How to Handle Conflicts. . . When you have more than two people working together 8 hours a day, day after day, week after week, month after month, year after year you're going to eventually have some issues. . Minor issues will quite often take care of themselves, but those that blow into major issues can be very disruptive and stressful. . In any situation like this, you [...]

How to Handle Conflicts | INNsider Tips-0442023-02-20T13:50:01+01:00

Effective Communication at Your Property | INNsider Tips-042

Welcome to INNsider Tips. In today’s INNsider Tip, I will talk about Effective Communication at Your Property. . . Communication is something we do automatically- like breathing. We have been talking since we were small; talk to our partners, kids, and friends without giving it a thought. . It might seem easy, but communicating efficiently actually takes quite a bit of skill. . Choosing the right words, listening with our minds instead of just our ears, and getting our message [...]

Effective Communication at Your Property | INNsider Tips-0422023-02-20T13:01:34+01:00

Training Techniques to Consider | INNsider Tips-041

Welcome to INNsider Tips. In today’s INNsider Tip, I will discuss Training Techniques to Consider. . . Job Shadowing: This allows an employee to learn about and benefit from the expertise of the senior employees.   Employee Interests: If an employee has an interest in or has expertise in a subject, or attends an external training session or conference that could be of benefit to your property, have them hold an in-house training session for all employees. If there are [...]

Training Techniques to Consider | INNsider Tips-0412023-02-20T13:01:49+01:00

Giving Your Employees the Freedom to Make Decisions at Work | INNsider Tips-040

Welcome to INNsider Tips. In today’s INNsider Tip, I will talk about giving your employees the freedom to make decisions at work.  . . When a rule exists that absolutely has to be followed, give the reason why so it is clear to your employees, for example, safety regulations or specific laws, otherwise encourage them to think outside the box, especially when it comes to customer service.  . It has to be OK for an employee to step away from [...]

Giving Your Employees the Freedom to Make Decisions at Work | INNsider Tips-0402022-10-07T15:45:24+02:00

How to Schedule a Training Program | INNsider Tips-039

Welcome to INNsider Tips. In today’s INNsider Tip, I will talk about how to schedule a training program.  . . Acquiring the knowledge to do one task at a time will help your employees gain confidence, and as their confidence grows, so does their desire to master the next segment.  . Avoid the temptation to overtalk and micromanage.  . Both of these tactics signal that you lack confidence in your employee's abilities. Quite often these tactics are enough to have [...]

How to Schedule a Training Program | INNsider Tips-0392023-02-20T13:02:08+01:00

How to Conduct an Effective Training Session | INNsider Tips-038

Welcome to INNsider Tips. In today's INNsider Tip, I will talk about how to conduct an effective training session.  . . Have your trainer go through the training procedure themselves.  . A good trainer will know what's expected of the employee in their new position, but they don't always know for sure if those expectations come through in the training process. The trainer going through the program and looking at it from the new employee's perspective can help.  . Here [...]

How to Conduct an Effective Training Session | INNsider Tips-0382023-02-20T13:02:19+01:00
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