November 2022
Improve Your Employee Experience & Elevate Your Guest Satisfaction | Ep. #319
For the last two years, hotel employee retention has been a nightmare. In this episode, I’ll explain how to improve your employee experience while elevating your guest's satisfaction. Welcome to another edition of Hospitality Property [...]
Training Programs for Employee Development | INNsider Tips-031
Welcome to INNsider Tips. In today's INNsider Tip, I will talk about training programs for employee development. . . Let me ask you something. . "Do you have a small property, just a couple of [...]
6 Strategies for Dealing with Staff Shortages in Hotels | Ep. #318
The Great Resignation. The Big Quit. Whatever you want to call it, it’s here, it’s real, and the hospitality industry has been hit harder than just about any other industry. I’m going to share 6 [...]
What is The Next Step After Hiring? | INNsider Tips-030
Welcome to INNsider Tips. In today’s INNsider Tip, I will share the next step after hiring. . . If you have not done so in person, notify the successful candidate by telephone. Again, use a [...]
Recruiting the Right Hotel Employees | Ep. #317
How do you find great employees? Employees, that share your philosophy, will care about your guests, and have excellent attention to detail? I will explain how to make recruiting the right hotel employees easier. Welcome [...]
October 2022
Interview Stress Questions and Answers | INNsider Tips-029
Welcome to INNsider Tips. In the last INNsider episode, I started to share possible interview questions. In today's INNsider Tip, I will share more interview stress questions and answers. . . You want to keep [...]