May 2023
The Top Qualifications Every Hotel Sales and Marketing Employee Should Possess | Eps. #343
Are you ready to elevate your hotel's sales and marketing game? Discover the top sales qualifications you need to look for to succeed in today's competitive marketplace. Welcome to another edition of Hospitality Property School [...]
More Ways to Surprise Guests | INNsider Tips-055
Welcome to INNsider Tips. In today’s INNsider Tip, I will talk about More Ways to Surprise Guests. . . In the last INNsider Tips episode #54, I talked about ways to surprise guests. . The [...]
Serving Success: Qualifications Every Hotel Food and Beverage Employee Should Possess | Eps. #342
Are you looking to stand out in the competitive world of hotel food and beverage? Here are the qualifications of a hotel food and beverage employee you need to know to hire the right people [...]
Ways to Surprise Your Guests | INNsider Tips-054
Welcome to INNsider Tips. In today’s INNsider Tip, I will talk about Ways to Surprise Your Guests. . . Something I have noticed over the years is that it is the little things that people [...]
The Invisible Heroes of Hospitality: Qualifications for a Hotel Housekeeper | Ep. #341
Hotel housekeeping is an essential part of maintaining a clean, comfortable, and welcoming environment for guests, however, not everyone is cut out for this position. In this episode, I’ll explore the qualifications for a hotel [...]
More Ways to Empathize with Your Guests | INNsider Tips-053
Welcome to INNsider Tips. In today’s INNsider Tip, I will talk about More Ways to Empathize with Your Guests. . . In the last INNsider Tips episode #52, I shared six ways to empathize with [...]