What is The Next Step After Hiring? | INNsider Tips-030

Welcome to INNsider Tips.

In today’s INNsider Tip, I will share the next step after hiring.

If you have not done so in person, notify the successful candidate by telephone. Again, use a scripted presentation.

Notify any unsuccessful candidates, thanking each for their interest using a standard letter, signed by the interviewer. This goes a long way toward showing the professionalism of your property.

The first day of training with the new employee should start with the owner, and include the following:

A sit down with the owner to review the property’s organizational structure and vision.

Summarizing the system and explaining how it works in the day-to-day operation

Taking a tour of the facilities, highlighting people at work, and showing the systems at work to demonstrate the interdependence of the systems on people and the people on systems.

Answer all questions clearly and fully

Issue the employee their uniform & operations manual

Review the operations manual and have the employees sign a form indicating they understand the concept and have received the manual.

Complete the employee paperwork

For some of you, this might seem a little much, but for others, it’s totally clear, either way, the step-by-step process, if done consistently works and your reward – incredible, loyal employees.

Make these tactics part of your ongoing operation strategy and you’ll find the quality and consistency of your employees rise dramatically.

That is it for today’s INNsider Tip, the next step after hiring.

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