Welcome to INNsider Tips.

In today’s INNsider Tip, I will talk about ways you can Improve Your Email Communication.

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  • When sending an e-mail, writing a letter or even a note, use spell check. And after you have used spell check, have someone else read it.

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  • Don’t send messages with all caps, recipients might feel like you’re YELLING!

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  • Please, please, please use complete sentences.

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  • Organize your inbox, making sure priority messages are dealt with immediately. Use folders to prioritize. Missing important emails could cost you money.

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  • Check to make sure everything is clear. A good clear message can build engagement, prevent problems and streamline efforts.

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  • Have a standard communications schedule, here you can highlight import messages. Refrain from sending an e-mail every time you have a thought. This can become overwhelming clutter and import messages will be missed.

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  • Document everything and make sure it is clear. When was the last time you said or one of your employees say “Didn’t I tell you?” or “Sorry, I forgot to mention?” or “It’s supposed to be done this way”?

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That is it for today’s INNsider Tip.

 

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Improve Your Email Communication | INNsider Tips-043

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We cover more on independent hotels, resorts, inns, bed & breakfasts, vacation rentals in

The Guide to Owning & Operating a Hospitality Property – Successfully” course.

You find more information at KeystoneHPD.com/course

 

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That’s today’s INNsider tips.

Until next time, have a fun day.

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