July 2021
No Question – Housekeeping Will Change Post Covid-19 | Ep. #253
. . Housekeeping will change post COVID-19, and the housekeeping department will be front & centre of the new normal hospitality property experience. Let me explain what I mean. Welcome to Hospitality Property School. I [...]
What Will Your Guests Expect Post Lockdown? | Ep. #250
. . Given the ever-changing market conditions due to COVID-19 and renewed fluctuating regional restrictions, what will your guests expect post lockdown? Let me give you a few ideas. Welcome to another edition of Hospitality [...]
Reopening Hotels, Resorts, Bed and Breakfasts after COVID 19 | Ep. #249
. . What if I told you I could walk you through three stages for reopening your hotel, resort, bed and breakfast and how to use them to get to the other side of this [...]
June 2021
How to Prepare for When Guests Return | Ep. #248
. . Chances are when you open your doors to the world, guests are not going to be filing in. You’re going to have to earn their trust. I’ll tell you how to do that. [...]
Strategies to Improve Your Guest’s Experience | Ep. #247
. . Why is selling an experience more important than just selling rooms? Stay with me and I’ll explain why and how to improve your guest’s experience. Welcome to another edition of Hospitality Property School. [...]
2 Checklists for Creating the Ultimate LinkedIn Company Page | Ep. #246
. . Is it worth including a LinkedIn company page in your property marketing strategy? I will share benefits and tips to help you decide. Welcome to another edition of Hospitality Property School. I’m your [...]