December 2022
How to Fire an Employee-The Right & Wrong Ways | Ep. #322
How to fire an employee professionally, gracefully and safely is easier said than done. In this episode, I will share procedures to make this task straightforward. Welcome to another edition of Hospitality Property School. [...]
When to Train Employees | INNsider Tips-034
Welcome to INNsider Tips. In today’s INNsider Tip, I will talk about when to train employees. . . When performance appraisal shows performance improvement is needed. . As part of succession planning to help an [...]
Courses to Elevate Your Hospitality Property Skills | Ep. #321
The hospitality property industry is highly competitive, and having an edge in the future will be imperative to be competitive. In this episode, I will describe all the courses at Keystone HPD to help you [...]
November 2022
The Cost of Employee Turnover | INNsider Tips-033
Welcome to INNsider Tips. In today's INNsider Tip, I will talk about the cost of employee turnover. . . A recent survey indicated that 40 percent of employees who receive poor job training leave their [...]
Why Hotel Employee Training is Important | Ep. #320
Many hospitality properties forgo proper employee training due to associated costs, but studies have shown that the return on investment (ROI) from training and development of employees is a no-brainer. I'll explain why hotel employee [...]
Benefits of Training Employees | INNsider Tips-032
Welcome to INNsider Tips. In today’s INNsider Tip, I will talk about the benefits of training employees. . . • You can choose the training to give your staff, so, pick skills that will benefit your [...]