October 2016
KHDC 007 – How to Find and Keep Great Employees
Great employees are important for any successful property. Employees that care about your business, your philosophy, your guests. Welcome to another edition of hospitality property school. I’m your host Gerry MacPherson and today we [...]
KHDC 006 – What is Outsourcing?
Outsourcing-Contracting work outside your hospitality property is easier than you think, a way to stay organised & will improve your profits. Welcome to another addition of hospitality property school. I’m your host Gerry MacPherson [...]
KHDC 005 – How to Make My Operations Manual Work
If I create a operations manual for my hospitality property, how will I know it is going be functional for my business? Welcome to another addition of hospitality property school. I’m your host Gerry [...]
KHDC 004- How to Create Your Operations Manual
An operations manual is necessary to operate your property, assigning responsibility, and create complete checklists. Welcome to another addition of hospitality property school. I’m your host Gerry MacPherson and today we are going to [...]
KHDC 003 – How to Set Up Your Hospitality Properties Organizational Structure
. . Setting up a workable organisational structure for your hospitality property is imperative for a successful operation. Welcome to another addition of hospitality property school. I’m your host Gerry MacPherson and today we [...]
KHDC 002 – Do I Need a Mission Statement for My Hospitality Property?
Should independent hotel, inn, bed & breakfasts and resort owners have a mission statement for their properties? Welcome to another edition of hospitality property school. I’m your host Gerry MacPherson and [...]