December 2017
KHDC 079 – How to Set Up Your 2018 Organizational Goals
The importance of setting up your hospitality properties New Year’s organizational goals can’t be underestimated. Welcome to another edition of Hospitality Property School. Today I’m going to look at how to set up your [...]
KHDC 078 – How To Get Your Marketing Campaign To Go Viral
To help your marketing campaign to stand out from your competitors, you’ll need to catch the attention of your potential guests in a bigger way. Welcome to another edition of Hospitality Property School. [...]
KHDC 077 – Enhance Your Business with Your Housekeeping Department
Housekeeping departments can be the largest team on a property. How can you develop them to enhance a guest experience? Welcome to another edition of Hospitality Property School. Today I’m going to look [...]
November 2017
KHDC 076 – How Hospitality Property Customer Service Has Changed
With the dramatic revolution in hospitality property technology, social media and competition, how has customer service changed? Welcome to another edition of Hospitality Property School. Today I’m going to look at how customer [...]
KHDC 075 – What Happens to Hotel Soap?
Soap, health & hygiene have a huge impact on our world, yet the hotel industry is tossing a million bars of soap every day. Welcome to another edition of Hospitality Property School. Today, [...]
KHDC 074 – How a Property Management System Works
A property management system, the heart of a hospitality property, is a systematized process that manages the link between guests & services. Welcome to another edition of Hospitality Property School. Today I’m going to talk [...]