May 2018
KHDC 097 – The Advantages of Room Service
If you offer room service, you have to do it with flair, quality, professionalism, and confidence. Welcome to another edition of Hospitality Property School. Today, I am going to look at “How to Offer [...]
KHDC 096 – Airbnb and Your Hospitality Property
Even though Airbnb is only reaching its 10th year in operation, it has had a major impact on the hospitality property industry. Welcome to another edition of Hospitality Property School. Today, I am going [...]
April 2018
KHDC 095 – 18 Phrases Guests Hate to Hear
As customers, we all hear or experience things that we hate. Your guests also have things, phrases and words they hate. Here is a list of some of the most common. Welcome to another [...]
KHDC 094 – 5 Ways Hospitality Properties Can Use Renewable Energy
Investing in renewable & eco-friendly resources can help improve your hospitality properties overall profit and patronage. Welcome to another edition of Hospitality Property School. Today, I am going to look at “Investing in Renewable [...]
KHDC 093 – Harassment in Hospitality Properties
Hospitality property employees can face an onslaught of mistreatment so often that it has become a normal part of the work experience, including sexual harassment. Welcome to another edition of Hospitality Property School. [...]
KHDC 092 – How to Create Short-Term and Long-Term Goals
Your hospitality property needs direction and it’s up to you to choose that direction by setting goals that you can strive to accomplish. Welcome to another edition of Hospitality Property School. Today, I am [...]