June 2018
KHDC 102 – The Importance of Challenging Yourself
. . Do you have things you need to do but would rather do things that are easier or more fun? You need to challenge yourself. Welcome to another edition of Hospitality Property School. [...]
KHDC 101 – The Official Hospitality Property School Group
Hospitality Property School Group offers strategies to assist hotels, resorts, inns and bed & breakfasts grow their patronage & profit. Welcome to another edition of Hospitality Property School. I am your instructor, [...]
KHDC 100 – The Right Survey Questions to Ask
Using surveys (the right way!) can lead to more bookings. Learn the right questions to ask. Welcome to another edition of Hospitality Property School. Today, I am excited to announce that this is the [...]
How You Can Improve Your Patronage & Profit
I am posting today because I have great news about the Hospitality Property School and I want my connections to be able to take advantage. We at Keystone HDC are gearing up for a [...]
May 2018
KHDC 099 – How to Help Prevent Theft in Your Hospitality Property
The following are some steps that hotels, resorts, inns and bed and breakfasts can take to help prevent theft. Welcome to another edition of Hospitality Property School. I am your instructor, Gerry MacPherson and [...]
KHDC 098 – How to Design a Wonderful Employee Experience
Most prosperous hospitality properties, hotels to bed & breakfast, are successful because they offer their employees a wonderful experience. Welcome to another edition of Hospitality Property School. Today, I am going to [...]