September 2018
Great Employees – How to Find and Keep Them | Ep. #114
. . So how do you find Great Employees? Employees that share your philosophy. Follow your operations manual. Will care about your guests? Are willing to bend over backwards when offering service? And have [...]
Operations Manual for Hospitality Properties | Ep. #113
. . In this edition, I am going to share how to set up an operations manual so your hospitality property will run like a well-oiled machine. This will be based on the best [...]
August 2018
Video Marketing on Social Media | Ep. #112
. . The future of video marketing is here & if your hospitality property, your hotel, resort, inn or bed & breakfast, is not using it in your internet marketing strategy, you do so [...]
How to Create a Website – Part 2 | Ep. #111
. . 11 tactics you need to know when designing your hospitality properties website so your customers will stay longer and book. Welcome to another edition of Hospitality Property School. In our [...]
How to Create a Website | Ep. #110
. . It important for customers to fall in love with your website because the longer they stay, the higher the chance they will book. Welcome to another edition of Hospitality Property School. I [...]
Industry Influencers for Hospitality Properties | Ep. #109
. . You might be an expert in the hospitality property field but to benefit an influence, your goal should be to become a peer. Welcome to another edition of Hospitality Property School. Today, [...]