October 2018
WhyHotel – Jason Fudin (CEO Co-founder) Interview | Ep. #120
. . With businesses such as Airbnb, Tripping.com and HomeAway, entering the hospitality property marketplace, the face of traditional hotels, resorts and bed and breakfast is changing and quality is becoming even more important. [...]
How to Make a Blog for Your Hotel | Ep. #119
. . Creating a successful blog for your property, your hotel, resort, inn or bed and breakfast will build trust with your audience, increase your bookings, customer base & profit. I am going to [...]
Content Marketing and Your Hospitality Property | Ep. #118
. . Are you ready to leap in front of your competition? Do you realize the power of content marketing but are not quite sure what to do? If that is the case, then [...]
Customer Service Tips – For Your Hospitality Property | Ep. #117
. . In our last episode, I asked “Do you think the quality of your customer service is important for your hospitality property? Your hotel, resort, inn or bed and breakfast.” Today my question [...]
September 2018
Customer Service Values for Your Hospitality Property | Ep. #116
. . Do you think the quality of your customer service is important for your hospitality property? Your hotel, resort, inn or bed and breakfast. Any business can offer good or basic customer service [...]
Employee Training Process – Step-By-Step | Ep. #115
. . Let me ask you something. . “Do you have a small property, just a couple of employees but you seem to be doing most of the work?” or “Do you have a [...]