Hotels-Resorts-Inns-Bed and Breakfasts-Vacation Homes
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Won’t it be wonderful to be able to find and retain awesome & devoted employees for your hotel, resort, inn, bed and breakfast or vacation home?
Your employees are the backbone of your business and by knowing the steps to hire exceptional hospitality property staff, and how to hire, train and support your staff you’ll create an environment that will garner loyalty and impress your guests.
This book includes:
- The Right Mindset
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- How to Hire Winners
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- Can’t Afford Employee Training Programs – Think Again
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- How to Train for Success
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- Effective Communication Will Improve Your Property
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- Enhance Your Customer Service
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- How to Handle Customer Complaints
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- How to Upsell
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- How to Fire an Employee
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If you want to hire and keep the right employees, then don’t hesitate. Get your book now!
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