Hotels-Resorts-Inns-Bed and Breakfasts-Vacation Homes
Guest expectations in the hospitality property industry have changed.
Yes, cleanliness, communication, and comfort have increased in importance, but that’s not all.
Opening, developing and operating your hotel, resort, inn, bed and breakfast or vacation home is often a work of dedication and passion, so much so that it is easy to get lost in your surroundings. This course is designed to help you to analyse your hospitality property objectively and determine if any changes are required at your property to enhance your guest’s experience.
In this audiobook, I will challenge you to step back and look at your property as an outsider, the big picture. You may be surprised at what you find.
- How Does Your Property Compare
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- How to Become Your Own Guest
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- Is Your Hospitality Property Accessible
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- Is Your Restaurant Meeting Its Potential?
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- How to Get Endless Referrals
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- Negative Reviews Are Good For Business
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- How to Prepare For When Guests Return
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- Reopening Hotels, Resorts, Bed & Breakfasts etc. After COVID-19
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- What Will Your Guests Expect Post Lockdown
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- What Is The Future Of The Hospitality Property Industry
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Do you want to see your property as your guest do? Don’t hesitate. Get your audiobook now!
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