May 2014
How do I use Social Media to Generate Hotel Business?
How do I use social media to generate hotel business? Which social media platforms are the best for my hotel business? In our last podcast I put out a call to find out what [...]
April 2014
Should I Upsell in My Hotel or Bed and Breakfast?
Does the way my property and staff look and act have any impact on Upselling? Should I only Upsell the big ticket items? In a past we looked at upselling; today we will continue with [...]
What is upselling in My Hotel or Bed & Breakfast?
Is upselling important to my hospitality properties bottom line? Will I offend my customers if I try to upsell them? Click Here for Audio Version of this Post In today’s podcast we are going to look at upselling. [...]
How Should I Reward My Customers?
Are there easy ways to encourage my customers to come back? Are there inexpensive ways to help my customers remember us? In today’s podcast we are going to look at some ways you can reward [...]
What Should I Charge for my Rooms?
My competitors all charge to same rate, to be competitive should I charge less? I’m losing money but my occupancy is high, what can I do? Click Here for Audio Version of this Post [...]
March 2014
How to Stay in Touch With Your Clients
What is the best way to stay in touch with your clients? Does staying in touch have to be expensive? In our last podcast we looked at what things and themes to consider when staying [...]