March 2016
Managing Your Hotel or Bed & Breakfasts Online Reputation
Effectively marketing and care of your hotel or bed and breakfasts online reputation is very important to the success of your business and you can help improve by following these into 9 significant details. [...]
February 2016
Mistakes You are Making with Your Brand
Are you at the point with your business that you know branding is important but that you’re so far behind that you don’t know where to start? You probably have questions about what to do [...]
January 2016
Challenges for Small Hotels and Bed & Breakfasts: A Case Study
By Philia Tounta ehotelier.com In Greece, we are living in an epoch shaped by a severe economic crisis. As a result, the hospitality and tourism industry has experienced a serious downturn in sales and profitability, [...]
August 2015
How to Increase Profits with Your Hotel Restaurant
Do you have a hotel restaurant at your property that sits empty most of the day? Do the local population patronize your hotel restaurant? Would you like extra income from your hotel restaurant help your [...]
14 Ways to WOW Your Customers
How often do you think about how to “WOW Your Customers”? If you have customers say WOW about your property and its service every day, then you are the right track and you don't need to [...]
How to Start a Hotel
Most of the Keystone HDC posts have been geared towards current Independent Hotel and Bed & Breakfast owners. But what if you are new to this concept? What if you are dreaming of becoming a [...]