In this video we will be looking at Organisational Structure and why it is important to your hospitality property.
You might be scratching their heads thinking “organisational structure, I’m not a corporation, I’m just a small bed and breakfast or I’m just an independent hotel, resort, inn or bed & breakfast and everything runs smoothly”.
What if that’s the case, this exercise will be a piece of cake.
I would like you to take out your pencil and paper and just quickly write down your responsibilities. You can pause this if you like until you’re finished.
Take a look at your list. What are your priorities? Do your priorities change from day to day?
If for any reason you have to step away from your property for a day or a week, can your employees take care of your responsibilities without any problems?
Do your employees know exactly what their duties entail and are able to complete them consistently to your satisfaction? What about new hires? Is their training consistent?
I’m going to show you a way this can be accomplished.
This video will give you food for thought, to maybe step back and look at how your operation is running and to see where improvements can be made.
In 5 days we will be launching the Hospitality Property School Group. .
We are very excited & want hospitality property owners/managers who wish to reap the benefits of decades of experience the opportunity to get on the Early Bird List and Save! .
Don’t miss out, click the link to save YOUR spot on the list.
Gerry MacPherson is a travel authority and partner at Keystone Hospitality Development Consulting. With over two decades of Hotel and Bed & Breakfast visitation experience, Gerry knowledge has given him a unique insight into the wants, needs and requirements of individual and group travellers, as well as management and employees.