Most of the Keystone HDC posts have been geared towards current Independent Hotel and Bed & Breakfast owners. But what if you are new to this concept? What if you are dreaming of becoming a self-sufficient, want to learn how to start a hotel but are not quite sure where to start. You need a plan. You need a plan and put it into action before you ever consider opening your doors to guests. Some of you might be thinking [...]
Are you a good example for your Bed & Breakfast or Hotel Employees? If you have a organisational strategy in place, are relaxed with all your guests and also have taken time to employ great employees, your work ethic will reflect on your Bed & Breakfast or Hotel Employees and your day-to-day operation. If you're disorderly, always late or feel lackluster at the workplace, it will also reflect on your staff and your day-to-day operation. So, exactly what does this suggest? The work [...]
Do you know what I find interesting? How many independent hotel and bed & breakfast owners continue to have and enforce bad policies. It’s 2015 and I have met many hospitality property owners who manage their staff like it is the 1960’s. The arguments varied but many I have spoken with have told me they treat their employees exactly the same way they were treated when they began their work careers. If you remember back to the 50’s, 60’ and [...]
Are you a proprietor of an Independent Hotel or Bed & Breakfast? Do you have a problem finding great employees? Do you feel like you would need to clone yourself to get everything done the way you like? Unfortunately, we do not reside in a perfect world; cloning isn't a scientific option and usually there's not sufficient time in a day for you to handle all aspects of your property. There are times you will require help. [...]
When starting a business is setting up an Organizational Structure a priority? So, you'd made a conscious decision in the past to open an Independent Hotel or Bed & Breakfast. The very thought of being your own boss, spending the days chatting with your guests, sharing stories, being known all over as The Friendly Innkeeper sounded extremely appealing. It was a delightful and romantic vision. Now, returning to reality. Occasionally, it's likely you have days like that but most of [...]
Does your business have an unlimited marketing budget? Unfortunately, for most companies, an unlimited budget for marketing is not realistic. For most companies, budgets for marketing are on the low end of a company’s financial structure. . So how do we decide how and where to spend our money? . You should conduct market research. . In this post by Meghan Keaney Anderson of Hubspot, we will look at low-budget ways to factor a research stage into your next [...]
