Are You the Owner of an Independent Hotel or Bed & Breakfast? This Hotel and Bed & Breakfast Video Series will save you Time, Money and Stress.

“How can I get more guests?”
“How can I encourage my guests to come back?”
“How can I organize my company so I don’t have to be there 24/7?”
“How can I find and keep the best employees?”
“How can I market so I reach my target clientele?”
“How does my hospitality property compare to my competition?

Keystone HDC has designed this video series to help answer several questions.

WHAT TO EXPECT WITH OUR HOTEL and BED & BREAKFAST VIDEO SERIES

Proven Methods That You Can Use In Your Business and Your Life

There are many smart independent hotel and bed & breakfast owners who want to be successful in today’s competitive marketplace MUST become master organizers, marketers, persuaders, & salesmen.

How can you find time to accomplish this while running your business… while working a full-time job… while raising a family? Instead of reading 100’s of books, 1000,s of research papers, and wasting time on strategies by so called “experts”, check out Keystone HDC.

Keystone HDC – About Us

Keystone Hospitality Development Consulting (Keystone HDC) are travel authorities that have come together with decades of Hotel and Bed & Breakfast visitation experience. We have spent 1000’s of hotel nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies, as well as received feedback from 100,000’s of clients. This data has provided us a unique understanding of the wants, needs and requirements of individual and group travellers, as well as management and employees.

We provide strategies for, and assisted in the growth and development of Independent Hotels and Bed & Breakfasts to develop their own unique brand and goals; as well as increase its patronage and profit while keeping its individual integrity. So, why have we taken on this role? We wish to contribute with patience and care to a strategic vision for every Independent Hotels and Bed & Breakfasts wishing to create a happy and fulfilling experience for their customers and employees.

We will achieve this the Hotel and Bed & Breakfast Video Series by assisting you to:

Help your Independent Hotel or Bed & Breakfast gain a clear vision.
Create your organizational structure.
Brand your property to increase awareness. Incorporate social media plan.
Create an environment so as to be able to hire employees who share your vision.
Expand your Business.

Take Advantage!
Get Your Free
“Customer Service for Independent Hotels or Bed & Breakfasts”
Studies

What to Consider Promoting Your Hospitality Property

What is the best way to promote my property? Does promoting my property have to be expensive? Today we are going to look a few important factors to consider when promoting your property. What should you promote? Click Here for Audio Version of this Post Identify and promote items that make the biggest margins as well as items that might encourage follow-up sales. Make sure your staff fully understands the products or services and I don't only mean the [...]

What to Consider Promoting Your Hospitality Property2016-01-12T07:44:05+01:00

Stand Apart With Your Bed & Breakfast

Why is staying in a Bed & Breakfast so popular? Are all Bed & Breakfasts the same? The simple answer is … Click Here for Audio Version of this Post In this video we are going to look a few other ideas bed & breakfasts should strive for. As a side note, at the time of this recording we are near the end of the Sochi winter games and the Men’s hockey semi-finals pitting Canada and the USA is [...]

Stand Apart With Your Bed & Breakfast2019-01-21T11:00:41+01:00

How to Take Professional Reservations for Your Bed & Breakfast

Have you ever had a mix up with reservations? Is there a checklist that can be used for when taking a reservation? Today we are going to look at how you and your staff can stay consistent when taking a reservation. To make sure guests get the best impression of your Bed & Breakfast, train everyone who answers the phone. You need to gather essential information when taking guest reservations for your bed & breakfast by phone, and [...]

How to Take Professional Reservations for Your Bed & Breakfast2019-01-21T10:58:56+01:00

Breakfast is 50% of the Bed & Breakfast Name

Is it smart to have the same breakfast routine every day? Should I let my employees set up breakfast the way they see fit? Click Here for Audio Version of this Post Today, we are going to look at preparing for your Bed & Breakfast breakfasts. How many of you enjoy getting up in the mornings and trying to decide what to serve your guests. Instead of driving yourselves crazy, do your breakfast prep before you go [...]

Breakfast is 50% of the Bed & Breakfast Name2019-01-21T10:57:15+01:00

Important Phone Numbers For Your Bed And Breakfast

Who are you going to call if a wind storm knocks over a tree into your power wires and damages part of your Bed & Breakfast? What do you do if you wake up in the middle of the night to an unexpected snow storm? Today we are going to look at which important phone numbers you should have at the ready. It does not matter how organized we are, there are times when something could happen that will [...]

Important Phone Numbers For Your Bed And Breakfast2016-01-12T09:05:19+01:00

Ways to Ready Your Bed and Breakfast for Guests

What are some ways I can consistently give my guests a great experience at my Bed & Breakfast? Is there a checklist I can use for maintaining the guest rooms? Click Here for Audio Version of this Post Today we are going to look at maintaining your Bed & Breakfast guest rooms. In earlier podcasts we talked about the importance of an organizational structure and consistency. And by this I mean everybody following the same schedule and checklists. By staying [...]

Ways to Ready Your Bed and Breakfast for Guests2019-01-21T10:54:45+01:00

Opening a Bed and Breakfast, The Paperwork Involved

Is there more to operating a Bed and Breakfast and then putting a sign in front of my house? How do I find out what forms and permits are required to open a Bed and Breakfast ? Click Here for Audio Version of this Post Today we’re going to continue looking at opening and operating a Bed and Breakfast, specifically, the paperwork. To open and operate a Bed and Breakfast you need to take care of business issues [...]

Opening a Bed and Breakfast, The Paperwork Involved2019-01-21T10:48:10+01:00

So You Want to Start a Bed and Breakfast

Start a Bed and Breakfast Have you ever thought to start your own Bed & Breakfast? Do you know what is required to operate a Bed & Breakfast? Click Here for Audio Version of this Post It’s the beginning of a new year and we wanted to start the year by being a little more specific with our podcasts. So we are going to start by talking specifically about bed and breakfasts. So you’re thinking; I live in a [...]

So You Want to Start a Bed and Breakfast2020-07-02T13:30:21+02:00

Happy Holiday From Keystone HDC

Today I would like to do something a little different. I would like to take a minute to personally thank all of you who have listened to the Keystone HDC Podcasts. Today, I would like to do something a little different. I would like to take a minute to personally thank all of you who have listened to the Keystone HDC Podcasts. Since we began podcasting a few months back, we have talked about many tips and ideas that [...]

Happy Holiday From Keystone HDC2016-01-12T09:25:45+01:00

Streamline Your Hotels Operation & Take Back Your Life

Are you working eighty to a hundred hours a week? Is the idea of taking a normal vacation just a dream? Would you like to be more productive but don’t have the time? Click Here for Audio Version of this Post In this video we are going to look at 4 ways you can begin to streamline your hospitality property and take back your life. Number #1 … Automate everything you can Determine any jobs or responsibilities that can be [...]

Streamline Your Hotels Operation & Take Back Your Life2016-01-12T09:12:44+01:00

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