Important Bed and Breakfast Checklists | Ep. #131

. . What are some ways I can consistently give my guests a great experience at my bed and breakfast? Today, I am going to look at ways to maintain your bed and breakfasts standards. Welcome to another edition of Hospitality Property School. I am your instructor, Gerry MacPherson. . . Using checklists are about the most foolproof way to guarantee consistency of service in your bed and breakfast and it is these checklists that will become the bases for [...]

Important Bed and Breakfast Checklists | Ep. #1312020-02-27T12:15:04+01:00

Opening a Bed and Breakfast | Ep. #130

. . Have you ever thought of opening a bed & breakfast? Do you know what is required to operate a bed & breakfast? In this edition, I am going to look what you should do to start your own bed and breakfast. Welcome to another edition of Hospitality Property School. I am your instructor, Gerry MacPherson. . . Does this sound like you? . “I have a nice house, live in a lovely location and I am interested in making extra money. I should open the Bed [...]

Opening a Bed and Breakfast | Ep. #1302020-02-27T12:25:22+01:00

Best Hotel Websites – How to Create Them | Ep. #129

. . It important for potential customers to really like your website because the longer they stay, the higher the chance they will book. So how do you get them to stay longer? Welcome to another edition of Hospitality Property School. I am your instructor, Gerry MacPherson. . . Whether you’re overhauling your properties existing website or creating your web presence from scratch, you should understand the crucial elements of a clean and functional website so that it looks honest, [...]

Best Hotel Websites – How to Create Them | Ep. #1292020-02-27T12:38:07+01:00

Successful People’s Habits | Ep. #128

. . Nearly all successful people have similar habits. In this episode, I will share 12 Habits of Prosperous People and show you how by practising positive thinking you will be able to concentrate on your strengths and accomplishments to enhance contentment & motivation. Welcome to another edition of Hospitality Property School. I am your instructor, Gerry MacPherson. . . Here’s an interesting fact, Nearly all successful people have similar habits. . You may not have noticed them. So, I’m [...]

Successful People’s Habits | Ep. #1282019-04-01T09:07:16+02:00

Overwhelmed and Stressed – What Can You Do? | Ep. #127

. . How do successful people deal with negativity and endure when things get hard. In the edition, I am going to look at how you can train to become a positive thinker. Welcome to another edition of Hospitality Property School. I am your instructor, Gerry MacPherson . .   Are you stuck? . . Is your competition is beating you out, are you having trouble with employees, is your marketing is not working the way it should, do [...]

Overwhelmed and Stressed – What Can You Do? | Ep. #1272020-09-11T16:52:00+02:00

Running a Hotel | Ep. #126

. , To improve the success of any hospitality property, your hotel, resort, inn or bed and breakfast, it is important to understand organisation structure, employee development, marketing, and how your guest sees your property. Today, I’m going to share with you how you can grow in all these disciplines. Welcome to another edition of Hospitality Property School. I am your instructor, Gerry MacPherson. , , Today, I am excited to be talking about the Hospitality Property School Group [...]

Running a Hotel | Ep. #1262020-02-27T12:54:01+01:00

Revenue Management & How to Set It Up | Ep. #124

. . Your guest room is a perishable product. For this reason, pricing and customer happiness remain extremely important variables. For you to consistently succeed, you need to understand revenue management and why it is important. In this edition, I will explain why daily audit reports are necessary for the success of any hospitality property and which reports are the most important? Welcome to another edition of hospitality property school. I am your instructor, Gerry MacPherson.  . . Why did [...]

Revenue Management & How to Set It Up | Ep. #1242019-06-29T06:50:58+02:00

A Memorable Experience for Your Hospitality Property | Ep. #123

. . We have all visited properties that have friendly staff, nice rooms, a good view, and an enjoyable breakfast. There is nothing wrong with these hospitality properties and you feel satisfied paying. You get what you paid for. Does this make for a memorable experience? . Nope! . . Today, I’m going to give you ways to make your property memorable. . Welcome to another edition of hospitality property school. . I am your instructor, Gerry MacPherson. . [...]

A Memorable Experience for Your Hospitality Property | Ep. #1232020-02-27T10:26:09+01:00

Training and Employee Development for Hospitality Properties | Ep. #122

. . For hospitality properties to grow their business and remain competitive, they must make a commitment to the training all employees. Ongoing training and employee development will show your staff that you consider them valuable, will improve any declining morale and will guarantee consistency. In this edition, I am going to explain why and how to get started. Welcome to another edition of hospitality property school. I am your instructor, Gerry MacPherson. . . Would you let a [...]

Training and Employee Development for Hospitality Properties | Ep. #1222019-06-23T05:51:40+02:00
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