KHDC 039 – How to Make Your Hospitality Property Accessible

Hospitality properties need to know all the required elements necessary in order to market as an accessible hotel, resort, Inn or B & B. Welcome to another edition of hospitality property school. Today, I’m going to talk about how you see if your hospitality property is accessible. I understand rules and guidelines necessary hospitality property accessibility will vary depending on where you’re listening to this session from, and I also know that if I tried to share [...]

KHDC 039 – How to Make Your Hospitality Property Accessible2020-02-27T13:29:51+01:00

KHDC 038 – How to Become Your Own Guest

How can you become a successful hospitality property owner if you don’t know to become your own guest? Welcome to another addition of hospitality property school. Today, I’m going to talk about how you become your own guest. A number of years back, I was approached by an acquaintance who was looking for some advice. He was a very smart businessman, an entrepreneur who had a number of business ventures as a business realtor. He was very [...]

KHDC 038 – How to Become Your Own Guest2018-05-08T13:26:20+02:00

KHDC 037 – How Does Your Hospitality Property Compare?

Have you ever wondered about what hotel amenities your competition offers that your guests would love? Welcome to another addition of hospitality property school. Today, I am going to be talking about hotel amenities that will improve your guest experience. We at Keystone HDC sat down and compiled a list of items we feel every independent hotel, resort, inn and bed & breakfast should have. In today’s podcast, I want to share some of our favourites [...]

KHDC 037 – How Does Your Hospitality Property Compare?2018-05-08T13:21:07+02:00

KHDC 036 – How to Make Surveys Work for You

“Why do we need surveys, I know what my guests like.” A statement by hospitality property owners who do not know what their guest like. Welcome to another addition of hospitality property school. Today, I am going to be talking about hospitality property surveys. “Why do we need surveys, I know what my guests like.” I would like to say I’ve never heard that before but you might be shocked at the number of hospitality property [...]

KHDC 036 – How to Make Surveys Work for You2020-02-27T09:03:50+01:00

KHDC 035 – How to Cheat at Newsletters and Get Away with It

Many hospitality properties are using newsletters as an inexpensive way to market their rate specials, packages, services & local events. Welcome to another addition of hospitality property school. I am your instructor and today I am going to talk about the benefits of a property newsletter. In today’s market, it is important for any independent hotel, resort, inn or bed & breakfast to stay in the mind of previous or potential guests. One way that works and [...]

KHDC 035 – How to Cheat at Newsletters and Get Away with It2020-02-27T09:09:52+01:00

KHDC 034 – 31 Insane (But True) Customer Giveaways

Do you like getting extra free stuff like a complimentary dessert at a restaurant or a discounted entrance fee to an attraction? This is the science behind Customer Giveaways. Welcome to another addition of hospitality property school. Today, we are going to talk about customer giveaways. When a business goes over and above to give its customer, its guest, you, more than you expected, this can leave you with a positive memory that can be recalled when [...]

KHDC 034 – 31 Insane (But True) Customer Giveaways2020-02-27T09:15:07+01:00

KHDC 033 – What is the difference between Pinterest & Instagram?

They are visual-sharing social networking sites where you can upload photos and images for other people to see. What is the difference between Pinterest & Instagram? Welcome to another addition of hospitality property school. Today we are going to talk about Pinterest & Instagram and which is the better platform to use to market your hospitality property. The first thing we should do is explain the difference between the Pinterest and Instagram platforms? They are visual-sharing social networking [...]

KHDC 033 – What is the difference between Pinterest & Instagram?2018-05-08T12:58:03+02:00

KHDC 032 – How to Get the Best from LinkedIn

Why should you create a LinkedIn page? To post updates, including what makes your hospitality property unique & to attract followers. Welcome to another addition of hospitality property school. Today we are going to talk about LinkedIn for business. Many hospitality property owners and managers, (hotels, inns, resorts and bed & breakfast) I have spoken with, feel that LinkedIn is a platform they do not need to be on. Due to the fact that LinkedIn is an [...]

KHDC 032 – How to Get the Best from LinkedIn2018-07-22T08:04:25+02:00

KHDC 031 – Who Else Wants to Be Successful with Twitter

Twitter is a powerful tool that can greatly benefit your hospitality properties brand by reaching out to your followers & providing enormous public relations. Welcome to another edition of hospitality property school. Today, we are going to talk about how Market Successfully on Twitter. So with many social media options available why should you consider Twitter as a marketing option? Using Twitter for marketing means you’re able to contact your brand’s biggest supporters directly, and they’re able [...]

KHDC 031 – Who Else Wants to Be Successful with Twitter2018-05-08T12:44:56+02:00

KHDC 030 – How to Use Facebook for Your Hospitality Property

Hospitality properties can benefit from a Facebook presence. It’s a great opportunity to drive visitors to your website & increase bookings. Welcome to another edition of hospitality property school. Today we are going to talk about the benefits of Facebook for business marketing. Facebook the home of family trip pictures, thoughts of the day and salsa recipes. A great place to snoop. It can also help you sell rooms. A Facebook page has many benefits for your hospitality [...]

KHDC 030 – How to Use Facebook for Your Hospitality Property2018-05-08T12:35:55+02:00