Welcome to INNsider Tips.

In today’s INNsider Tip, I will share what you should do after you have your hiring decision made.

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  1. If you have not done so in person, notify the successful candidate by telephone. Again, use a scripted presentation.

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  1. Notify any unsuccessful candidates, thanking each for their interest using a standard letter, signed by the interviewer. This goes a long way into showing the professionalism of your property.

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  1. The first day of training with the new employee should start with the owner, and include the following:

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    • A sit-down with the owner to review the properties of organizational structure and vision.

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    • Summarizing the system explaining how it works in the day-to-day operation

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    • Taking a tour of the facilities, highlighting people at work, and show the systems at work to demonstrate the interdependence of the systems on people and the people on systems.

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    • Answer all questions clearly and fully

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    • Issue the employee their uniform & operations manual

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    • Review the operations manual and have the employees sign a form indicating they understand the concept and have received the manual.

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    • Complete the employee paperwork

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For some of you, this might seem a little much, for others, it’s totally clear, either way, the step-by-step process, if done consistently works and your reward – incredible, loyal employees.

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Make these tactics part of your ongoing operation strategy and you’ll find the quality and consistency of your employees rise dramatically.

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That is it for today’s tip. Make sure to subscribe so you don’t miss any future tips and make sure to join one of our groups that best serves your needs.

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That’s today’s INNsider tips.

Until next time, have a fun day.

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