Effective Communication at Your Property | INNsider Tips #42

Welcome to INNsider Tips. In today’s INNsider Tip, I will talk about Effective Communication at Your Property. . . Before I start I want to urge you to visit KeystoneHPD.com, our home page and watch the short video. If you stay to the end, you will qualify for a free bonus that will help grow your property’s business. . Make sure you visit keystonehpd.com. . Communication is something we do automatically- like breathing. We have been talking since we were [...]

Effective Communication at Your Property | INNsider Tips #422021-02-25T13:01:53+01:00

Training Techniques to Consider | INNsider Tips #41

Welcome to INNsider Tips. In today’s INNsider Tip, I will talk about Training Techniques to Consider. . . Before I start I want to urge you to visit KeystoneHPD.com, our home page and watch the short video. If you stay to the end, you will qualify for a free bonus that will help grow your property’s business. . Make sure you visit keystonehpd.com. . Job Shadowing: This allows an employee to learn about and benefit from the expertise of the [...]

Training Techniques to Consider | INNsider Tips #412021-02-12T16:33:59+01:00

Encouraging Your Employees to Think Outside the Box | INNsider Tips #40

Welcome to INNsider Tips. In today’s INNsider Tip, I will talk about encouraging your employees to think outside the box. . . Before I start I want to urge you to visit KeystoneHPD.com, our home page and watch the short video. If you stay to the end, you will qualify for a free bonus that will help grow your property’s business. . Make sure you visit keystonehpd.com. . When a rule exists that absolutely has to be followed, give the [...]

Encouraging Your Employees to Think Outside the Box | INNsider Tips #402021-02-07T22:57:44+01:00

Segmenting Your Training | INNsider Tips #039

Welcome to INNsider Tips. In today's INNsider Tip, I will talk about segmenting your training. . . Acquiring the knowledge to do one task at a time well, will help your employees gain confidence, and as their confidence grows, so does their desire to master the next segment. For this reason, segmenting your training is important. . Avoid the temptation to over talk and to micromanage. . Both of these tactics send the signal that you lack confidence in your [...]

Segmenting Your Training | INNsider Tips #0392021-01-30T13:11:34+01:00

Before Your Training Begins | INNsider Tips #038

Welcome to INNsider Tips. In today's INNsider Tip, I will talk about what you have to do before your training begins. . . Have your trainer go through the training procedure themselves before the training begins.  . A good trainer will know what's expected of the employee in their new position, but they don't always know for sure if those expectations come through in the training process. The trainer going through the program and looking at it from the new [...]

Before Your Training Begins | INNsider Tips #0382021-01-22T11:40:30+01:00

Preparing for Your Training Program | INNsider Tips #037

Welcome to INNsider Tips. In today's INNsider Tip, I will talk about preparing for your training program. . . As in all topics in your operations manual, your training has to be step-by-step. . Have everything in writing. Your operations manual has to have a written training manual that contains specific instructions and reference information. This will be an incredible resource for any new employee and will quicken their success. . It is the trainer's responsibility to create a safe, [...]

Preparing for Your Training Program | INNsider Tips #0372021-01-21T13:12:38+01:00

How to Grow Your Employees | INNsider Tips #036

Welcome to INNsider Tips. In today's INNsider Tip, I will talk about how to grow your employees. . . When a hospitality property is small or independent, what is the best way to train new staff and keep them passionate about their work? . This is a good question to ask yourself. . There is always something new to learn. The day you stop learning is the day you stop living. We should all pick up new skills, ideas, viewpoints [...]

How to Grow Your Employees | INNsider Tips #0362021-01-09T11:21:40+01:00

Developing a Training Program | INNsider Tips #Ep. #035

Welcome to INNsider Tips. In today's INNsider Tip, I will talk about developing a training program. . . Developing a Training Program Training can be unstructured or structured. . Unstructured is often free or low-cost programs that can involve coaching, mentoring or the new hire shadowing a more senior professional. . This would be on the job training. . This is where an independent or smaller property has the opportunity to really shine because its size allows employees to take [...]

Developing a Training Program | INNsider Tips #Ep. #0352020-12-14T03:00:44+01:00

A Good Time for Employee Training | INNsider Tips Ep. #034

Welcome to INNsider Tips. In today's INNsider Tip, I will talk about a good time for employee training?  .  . When performance appraisal shows performance improvement is needed.  . As part of succession planning to help an employee be prepared for new roles at your property.  . When testing new systems.  . As part of an overall professional development program, and these could include themes such as:  . Proper communication in the workplace.  . This could be coupled with: Diversity [...]

A Good Time for Employee Training | INNsider Tips Ep. #0342020-12-10T13:01:19+01:00

The Cost of Employee Turnover | INNsider Tips #Ep. #033

Welcome to INNsider Tips. In today's INNsider Tip, I will talk about the cost of employee turnover. . . A recent survey indicated that 40 percent of employees who receive poor job training leave their positions within the first year. . They name the lack of skills training and development as the primary reason for leaving. . Consider the cost of replacing an employee. With one fewer worker, your property's productivity is going to slip. . Your sales might decline. [...]

The Cost of Employee Turnover | INNsider Tips #Ep. #0332020-12-03T13:06:04+01:00
Go to Top