Welcome to INNsider Tips.

In today’s INNsider Tip, I will talk about ways you can Improve Your Email Communication.

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Before I start talking about email communication, I want to urge you to visit KeystoneHPD.com, our home page and watch the short video. If you stay to the end, you will qualify for a free bonus that will help grow your property’s business.

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Make sure you visit keystonehpd.com.

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  • When sending an e-mail, writing a letter or even a note, use spell check. And after you have used spell check, have someone else read it.

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  • Don’t send messages with all caps, recipients might feel like you’re YELLING!

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  • Please, please, please use complete sentences.

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  • Organize your inbox, making sure priority messages are dealt with immediately. Use folders to priories. Missing important emails could cost you money.

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  • Check to make sure everything is clear. A good clear message can build engagement, prevent problems and streamline efforts.

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  • Have a standard communications schedule, here you can highlight import messages. Refrain from sending an e-mail every time you have a thought. This can become overwhelming clutter and import messages will be missed.

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  • Document everything and make sure it is clear. When was the last time you said or one of your employees say “Didn’t I tell you?” or “Sorry, I forgot to mention” or “It’s supposed to be done this way”.

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That is it for today’s INNsider Tip.

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That’s today’s INNsider tips.

Until next time, have a fun day.